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At
Lotus, we are very quality conscious people- this
approach has made us the first choice among our existing
clients. |
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Client's Speak |
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"There we got a lot of
additional features over what I expected for
our IT solution when we assigned the project
to Lotus,." |
- GM,Client |
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"Quality of our services and products should always be
above the quality expectations of our clients for each
and every parameters. This must be kept in our minds
throughout the life-cycle of a service, product or
project.
It should be achieved through maintaining the employee
and society friendly working environment, long lasting
relationship with our clients, partners and associates
and our philosophy towards life and existence."
CEO, Lotus |
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We have a very strict quality policy for our services, products and
projects. Strategy for this policy is communicated among the teams
involved and compliance to this is strictly monitored throughout the
life-cycle of a service, product or project. Before delivery or the
first presentation before client, it it the top item in our
checklist.
How We Achieve?
As already mentioned in the policy, we achieve our
quality standards through maintaining our business ethics, social
responsibilities and basic philosophy. Every word of our policy
mentions the day-to-day truth about our organization. Following are
some look over about our strategy for achieving the quality
standards above the client's expectations:
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We thoroughly study and
go through the client's expectation for quality for all the
parameters like timing, facilities required, scope of work,
value for money etc.
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During development and
production, we always add the additional features and facilities
in the deliverables up to 25% more than the client's expectation
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We always schedule our
completion around one-fourth before the client's expectation.
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We maintain the decency
of our working environment and culture throughout the projects
by strictly following the CMMI definitions and standards.
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And lastly, our all the
works are based on our philosophy towards life, death, existence
and profession.
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